![]() ![]() Captain of boys Cricket Team at college for 2 years. ![]() Participated in 100 m race at university annual fest.Certification in Java Programming from MLB Classes. At Company X, customer experience is at the forefront of everything we do.Attended seminar on the topic "Air Trac Control System" by Mr. Attended seminar on the topic "Parallel File System for Linux clusters " by Dr.Awarded for the best presentation the Inter College Business Idea and Presentation competition.Gathered information such as face recognition, hand geometry, voice recognition etc using Dot net,MS access etc.for recognizing individuals using their biological traits. Used advanced technology of Bio-metrics and maintained reports on how biometrics has become an emerging tech.Displayed courtesy and strong interpersonal skills with all customer interactions over phone calls and mails.Resolved customer complaints and concerns with strong verbal and negotiation skills.Supported customers with online billing and account issues at base level.Assisted seniors with scheduling, service protocol improvements and quality assurance.Seeking a position in a professional organisation to work for the betterment of the company and to foster returns.ĪPS Group of Companies | Jun 2018 – Aug 2018 Competent in troubleshooting network hardware issues while responding to customer support issues. Technical support representative adept at resolving complex network issues. Sample Resume of Technical Support Engineer in Text FormatĦ4676430997 | | C-17 Lohrence Road, Sonipat B.Sc (Computer Science) | Lila Wanti College | 2019.Organize and file documentation pertaining to warranties and instructional guides for computer hardware.Act as the initial point of contact for all computer and system related concerns from clients or other employees.Assist management in creating training materials pertaining to computer troubleshooting and usage.Seeking a position in a professional organisation to work for the betterment of the company and to foster returns. Technical support representative adept at resolving complex network issues.What can make your Technical Support Engineer's resume stand out:Ī strong summary that demonstrates your skills, experience and background in technical support Adept at responding to customer inquiries and assisting in troubleshooting and resolving challenges.Skilled in installing and configuring computer systems and applications within the company.Proficient in actively updating, maintaining and monitoring all aspects of computer networks. ![]() What recruiters look for in a Technical Support Engineer's resume: Skills required for a Technical Support Engineer's role Employees with this job description usually start off as IT or IT Assistants. A Technical Support Engineer will also assist in the integration of computer software by diagnosing and troubleshooting typical issues. Their expertise aids the organisation in resolving technical issues with client accounts or the company's software infrastructure. Click here to apply to this job.Resume Skills and Keywords for Techincal Support EngineerĪ Technical Support Engineer is typically engaged by a firm to monitor and maintain their computer hardware and software systems. You will continuously learn new products and technologies to provide outstanding support to our customers. In your role as a Technical Support Engineer, you will continue to fine-tune your exceptional technical support skills to provide customer service to wow the customer.
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